How we collect, use, protect, and manage information shared with Edwin H Graphics.
Last updated: 30 June 2026
This Privacy Policy explains how Edwin H Graphics collects and handles personal information when you use this website, submit an enquiry, request a quote, complete a project intake form, or communicate with us about a design, website, print, or creative project.
We collect only the information that is reasonably needed to respond to enquiries, prepare quotations, manage client communication, deliver agreed services, improve the website, and protect our forms from spam or misuse. We do not sell personal information to third parties.
Some information is provided directly by you, such as your contact details and project message. Other information may be collected automatically through website analytics, security tools, cookies, server logs, or embedded third-party services used to keep the website functional and measurable.
When you submit a form or contact us, we may collect your name, email address, phone number, business or organisation name, service interests, budget range, preferred timeline, project details, files or links you choose to share, and any other information included in your message.
When you browse the website, we may collect technical and usage information such as browser type, device type, IP address, referring page, pages viewed, approximate location, analytics events, form interaction data, and performance information. This helps us understand how visitors use the website and where improvements are needed.
We use personal information for practical business purposes connected to your enquiry or project. This includes responding to contact forms, preparing proposals and quotations, confirming project scope, sending invoices, managing approvals, delivering design or development work, and keeping records of project communication.
We do not sell your personal information. We may share limited information with trusted service providers only when it is necessary to operate the website, deliver requested services, communicate with you, process email, host files, measure analytics, protect forms, or manage business records.
Examples may include hosting providers, email services, analytics platforms, form security tools, payment or accounting services, print suppliers, developers, contractors, or production partners involved in your project. Where third-party providers are used, their own privacy terms may also apply.
This website may use cookies and third-party tools such as Google Analytics and Google reCAPTCHA. These tools help measure traffic, understand website performance, identify popular content, reduce spam, and protect forms from automated abuse.
You can control or block cookies through your browser settings. Blocking some cookies may affect analytics tracking or form protection, but the main website content should remain accessible.
You may request access to, correction of, or deletion of personal information we hold about you, subject to any legal, accounting, contractual, security, or legitimate business requirements that require us to keep certain records. You may also ask us to stop sending non-essential communication.
If you believe information we hold is incorrect, outdated, or no longer needed, contact us with enough detail to identify the relevant record or enquiry. We may need to verify your identity before making changes to personal information.
We keep enquiry and project information only for as long as needed to respond to you, provide services, maintain reasonable business records, meet legal or tax obligations, resolve disputes, and protect our rights. Retention periods may differ depending on whether the information relates to a general enquiry, an active project, an invoice, or completed client work.
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No website, email system, or online service can be guaranteed to be completely secure, so sensitive information should only be shared when necessary for the project.
For privacy questions, data access requests, correction requests, or deletion requests, contact us at [email protected]. Please include your name, the email address used in your enquiry, and a clear description of the request so we can respond properly.
